Zurich Airport Meet & Greet: Official VIP Service vs Private Chauffeur

At Zurich Airport (ZRH), "Meet & Greet" means one of two services: the airport's own VIP Service, which collects you at the aircraft door and takes you through a private lounge, or a chauffeur who waits for you in the public arrival hall with a name sign. SWISSTRIP provides the second, either on its own or as your ground transport after the airport's VIP Service. Every booking includes flight tracking and 60 minutes of complimentary waiting time, and no prepayment is required.

Key facts

Official VIP Service or chauffeur Meet & Greet: what is the difference?

Zurich Airport runs its own VIP Service, open to all passengers regardless of airline or booking class. On arrival, a personal assistant meets you at the aircraft door. A luxury car then takes you to the VIP lounge, and separate security and passport control is arranged if required. A porter handles your luggage, and you are escorted to your chauffeur or a designated pick-up point. There are also departure and transit versions. The service is charged separately according to the airport's own price list and is booked with the airport's VIP team via the official Zurich Airport VIP Service page.

A chauffeur Meet & Greet starts later in your journey. You go through the regular passport control, baggage reclaim and customs. Your chauffeur is waiting in the public arrival hall and takes you directly to a private vehicle. For most business travelers, families and ski guests, this is all they need. For a head of delegation, a well-known guest or anyone who values maximum privacy inside the terminal, combining the two works best.

How the SWISSTRIP Meet & Greet at Zurich Airport works

1. Booking. Send us your flight number, arrival date, number of passengers and bags, and the destination address. Mention any child seats, pets or extra luggage such as skis or golf bags. You receive a fixed price in advance, and nothing is paid upfront.
2. Flight tracking. We monitor your flight. If it lands early or late, your chauffeur's timing moves with it, so there is no need to contact us from the gate.
3. The arrival hall. After baggage reclaim and customs you exit into the public arrival hall, Arrival 1 or Arrival 2 at Zurich Airport. Your chauffeur is there with a sign showing your name.
4. Waiting time. 60 minutes of complimentary waiting time are included, so a slow passport queue or a late suitcase does not become a problem.
5. To the car. Your chauffeur takes your luggage and walks you to the vehicle. At Zurich Airport, every stop in the Arrival curbside lanes is subject to a charge, and the airport recommends car park P1 (for Arrival 1) and P2 (for Arrival 2) for longer stays. That is one reason why meeting inside the hall is calmer than a rushed curbside pickup.
6. The drive. You travel directly to your destination with a multilingual chauffeur, whether that is a hotel in Zurich, a chalet in the Alps or a meeting in Basel or Munich.

Combining the airport VIP Service with your chauffeur

The airport's VIP Service and a chauffeur transfer complement each other. The VIP arrival service ends where ours begins: the airport team escorts you to your chauffeur or to a designated pick-up point.

• Arrivals: Book the VIP Service with Zurich Airport, then tell us when you book your transfer. We align the pickup with the handover point the VIP team gives you.
• Departures: The VIP departure service starts at a meeting point agreed with the airport. We drive you there on time; the VIP team then assists with check-in, handles security and passport control (separately if required) and takes you by car to your aircraft.
• Help with the request: If you would rather not handle the coordination yourself, our travel concierge can help organize the arrangements around your trip.

Departing without the full VIP Service? Zurich Airport also sells ZRH Comfort, a paid add-on that gives you access to a priority lane at security. It can be booked online from 90 days before your flight, and places per flight are limited.

Private jet arrivals: ramp-side pickup

If you arrive by private aircraft, you do not need to pass through the public arrival halls at all. Upon authorization, SWISSTRIP chauffeurs can collect you ramp-side at the business aviation (FBO) area and drive you directly from the aircraft to your destination. Our chauffeurs are security-trained, and close protection can be arranged through licensed partners. For details on FBO procedures, see our guide to private jet chauffeur services in Zurich and Geneva.

Which vehicle for your Zurich Airport pickup?

• Mercedes-Maybach S 560 and Mercedes S-Class (W223): up to 3 passengers and 4 pieces of luggage. These suit executives, couples and VIP guests.
• Mercedes-Benz V 250 AMG: up to 6 passengers, with a luggage trailer option for ski equipment and large families.
• Mercedes-Benz Sprinter VIP and minibuses: up to 15 passengers in the Sprinter VIP and 17 to 21 in the Mercedes 519 midibus, for teams and small groups.
• Setra and Mercedes-Benz Tourismo coaches: up to 70 seats for delegations, conferences and events.

Not sure which one fits your group and luggage? Read how to choose the right vehicle for a Swiss transfer.

Beyond Zurich: onward routes and other airports

The same Meet & Greet applies to transfers from Zurich Airport to ski resorts, spas and hotels in Switzerland, Austria, France and Italy. We also provide it at Geneva, Basel, Innsbruck, Munich and other European airports. If you are still deciding where to land for the mountains, our comparison of which airport to use for Swiss ski resorts will help. For an overview of all airport services, see VIP and premium airport transfers.

Request a fixed price

Send us your flight number, the number of passengers and bags, and your destination, and we will confirm a fixed price with no prepayment. You can reach SWISSTRIP 24/7 on WhatsApp or at service@swiss-trip.ch, or request your Zurich Airport Meet & Greet online.